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Find answers to common questions about Storage Care and its optional Gmail cleaner.
Frequently asked questions
Why does Storage Care request device permissions?
Android permissions allow the App to perform the tool you choose, such as reviewing local media and files, managing contacts, or displaying calendar items. You can deny or revoke optional permissions in Android Settings; the related feature will then be unavailable.
Does the App delete items automatically?
No. Storage Care presents items for your review. You choose the items and confirm the action before the App attempts to remove or manage them. Please back up important data before confirming a deletion.
Why does Clean Email ask me to connect Gmail?
The feature needs your Google authorization to show your Gmail conversations in the selected category and perform only the email actions you choose. Gmail access is optional and is not required to use other Storage Care features.
How do I disconnect Gmail?
Open Clean Email in Storage Care and choose Disconnect Gmail. This removes the local connection and asks Google to revoke the App’s permission. You can also remove access from your Google Account permissions.
Can I restore an email moved to Trash?
Yes, while the conversation remains in Gmail Trash, you can select it in the App’s Gmail Trash section and restore it. A permanent-deletion action cannot be undone.
How do I ask a privacy question or request help?
Email us with the app version, Android version, and a description of the issue. Do not send us passwords, full email content, or other sensitive information unless we specifically and securely ask for it.